Privacy Policy

Last updated: July 13, 2026

NY Cosmetic Surgery MedSpa by Dr. Anna Arsenous, M.D. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including with respect to text (SMS) messaging.

Information We Collect

We may collect information you provide directly to us, such as your name, phone number, email address, and any information you submit through our appointment request form or when you contact our office. We may also collect basic technical information (such as pages visited) to operate and improve our website.

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and remind you of appointments;
• Respond to your questions and requests;
• Provide follow-up care and service information;
• Operate, maintain, and improve our website and services; and
• Comply with applicable laws and regulations.

SMS / Text Messaging Program

If you opt in to receive text messages from NY Cosmetic Surgery MedSpa — by providing your mobile number and consenting on our appointment request form, or by asking our staff to enroll you — we may send you SMS messages related to appointment confirmations, appointment reminders, consultation follow-ups, and replies to your inquiries.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as scheduling, communications, and website hosting), only to the extent necessary to provide those services and under obligations of confidentiality. As stated above, text messaging opt-in data and consent are never shared with third parties or affiliates for marketing purposes. We may also disclose information when required by law or to protect our rights and the safety of others.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of text messages at any time by replying STOP. You may request that we update or delete your personal information, or ask questions about this policy, by contacting our office using the details below.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

NY Cosmetic Surgery MedSpa by Dr. Anna Arsenous, M.D.
79-19 Myrtle Ave, Glendale, NY 11385
Phone / Text: (716) 641-2971
Email: [email protected]